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Brute fucking force complaint 4  

 

admin
Site Creator Admin
Joined: 8 months  ago
Posts: 113
10/07/2018 9:26 pm  

So another complaint to deal with this time they really are pulling out the stops this follows on from complaint number 3.

They have opened a room they are calling Job room which is plastered on all walls print outs from find a job, total etc and when you go to sign on your directed to wait in a group handed a piece of printed paper which asks you to write down 4 jobs you have found while in the room and then hand it over and directed to then go sign on.

This was wrong on so many levels and just another example of they feel they can treat people and get away with it.

This time I asked for the manager before I signed on that I had a complaint to make.

I explained that my main concern was that staff were informing customers that they HAD to visit the job room before singing on and were not being informed in advance that they would be required to do this, also it adds an extra 20 minutes to the sign on process and this was not acceptable.

Again I explained I was only there to sign on, review my steps and make a declaration and not to search for jobs.

He started to rattle on about how I have to look for work and had to go through that room, that was how they are doing it now at the job centre he not could not grasp how I thought I did I not have to do it, it helps you get work you have to actively seek work to get benefits, its just got jobs you might not know about I have had some positive feedback from others, so I cannot see what your problem is at all.

"Well as far as I am concerned your opening yourself up to accusations of maladministration and your totally ignoring internal guidelines."

He looked at me in way as I can only describe as this guy has a screw loose.

I will ask you one question I would like you to answer before I proceed any further.
When I refuse to enter the job room will you refuse to sign me on ?

This put him on the back foot for a moment then blurted out again what he said previously. He was Lord of the manor how dare a pleb rock his world

He never answered my question.

I will ask again

When I refuse to enter the Job room will you refuse to sign me on ?

If you do refuse to sign me on under what legislation would you be refusing ?

It was at this point he asked me for my name and NI number as though I committing an immortal sin by even raising the issue then realised who I was, having to deal with my previous complaint regarding budgeting loan but he never saw me in person until now

"Oh right yes I see what your saying your correct you do not have to enter if you do not want to just go straight through and sign on."

So on my next appointment will also be free to make that choice or will I once again be told “I have” to go through the job room ?

"No it is your choice."

Thank you, signed on floated home !

Hopefully he will make changes so it benefits others, I will be taking it further.

It is wrong and needs stopping.

There was about 15 waiting to go through and did not look happy at all, couple of chaps I spoke to were sick of it and others just looked totally stressed.

It is basically a room with all the walls plastered with printouts from find a job, total,reed those we look at day in day out online.

They supposed to be moving towards a paperless office must have a been a few trees worth in there, as civil servants they have a duty to protect the public purse

It is all down to staff shortages and bothering folk.

I will now put in some FOIs to add to the mix.

Tune in next fortnight and see if the fanciful idea is still running or they have made some changes.

This topic was modified 3 months  ago by admin

Job Seeker Allowance Single 24 + long term Jobseeker (30 Years)

Sentenced to Youth opportunities Programme, Restart Courses,New Deal, Flexible New Deal,Mandatory Work activity,Work Programme and many other shit pointless courses I would rather forget .

Sanctions= 0 so far !
Resistance Rating 9.5
Campaigns:
Removal of Financial penalties from the welfare state.
Ergophobia recognised as a legitimate MH issue.
Legalisation of Cannabis

-----------------------------------------------------------------------------------
I am not legally trained nor an authority on any subject at all, I stand on the shoulders of giants always get a second opinion before acting on anything you read online.


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admin
Site Creator Admin
Joined: 8 months  ago
Posts: 113
12/07/2018 1:16 pm  

Lets see what the central team think

https://www.whatdotheyknow.com/request/derby_jobcentre_job_room

 

Note to self :Must get better at proof reading before hitting send

Job Seeker Allowance Single 24 + long term Jobseeker (30 Years)

Sentenced to Youth opportunities Programme, Restart Courses,New Deal, Flexible New Deal,Mandatory Work activity,Work Programme and many other shit pointless courses I would rather forget .

Sanctions= 0 so far !
Resistance Rating 9.5
Campaigns:
Removal of Financial penalties from the welfare state.
Ergophobia recognised as a legitimate MH issue.
Legalisation of Cannabis

-----------------------------------------------------------------------------------
I am not legally trained nor an authority on any subject at all, I stand on the shoulders of giants always get a second opinion before acting on anything you read online.


ReplyQuote
admin
Site Creator Admin
Joined: 8 months  ago
Posts: 113
12/07/2018 1:22 pm  

Finally top it off with a tweet to a MP for the area to see if it elicits any worthwhile response.

Interested to hear your thoughts on this staff shortages should not impact customers like this it is bad enough having to face a work coach without going through this extra unlawful unnecessary costly process

This post was modified 3 months  ago by admin

Job Seeker Allowance Single 24 + long term Jobseeker (30 Years)

Sentenced to Youth opportunities Programme, Restart Courses,New Deal, Flexible New Deal,Mandatory Work activity,Work Programme and many other shit pointless courses I would rather forget .

Sanctions= 0 so far !
Resistance Rating 9.5
Campaigns:
Removal of Financial penalties from the welfare state.
Ergophobia recognised as a legitimate MH issue.
Legalisation of Cannabis

-----------------------------------------------------------------------------------
I am not legally trained nor an authority on any subject at all, I stand on the shoulders of giants always get a second opinion before acting on anything you read online.


ReplyQuote

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